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Running a sports bar requires balancing many priorities, and creating the perfect guest experience is often one of the most challenging aspects. While owners and managers oversee everything from staff to inventory, Pubtelly is dedicated to understanding how sports content delivery impacts guest interaction and satisfaction. Pubtelly enhances guest engagement, automates routine tasks, and reveals valuable data connections between content preferences and sales trends.
Improving Guest Interaction by Turning Over Control
Guests often visit sports bars to immerse themselves in the excitement of the game, but providing the perfect lineup of games for everyone in the room can be a challenge.
Pubtelly puts content choice directly in the hands of the guests. Through an interactive menu on their smartphones, guests can select the sports content they want to watch and assign it to an available TV screen, reserving that screen for their selected content until the game ends or they check out. This allows guests to enjoy the games they’re most interested in, creating a tailored experience that enhances satisfaction and fosters loyalty — all without requiring staff intervention.
Streamlining Management’s Role Through Automation
Pubtelly is designed to simplify content management, reducing the need for staff to program sports schedules, change channels, or fiddle with a matrix switch. Based on management’s preferences and guests’ historical content selections, Pubtelly develops a schedule of non-stop sports content for every receiver in your sports bar (or across your franchise.)
All channel changes are automated, using live game data to ensure live sports aren’t interrupted, and events that are canceled, delayed or end early are replaced. This allows staff to stay focused on guest service while guests get the content they want.
Uncovering Data-Driven Insights: Linking Sports Preferences to Sales
One of the most exciting aspects of Pubtelly is its ability to reveal the connections between the content guests select and the menu items they order. By tracking how sports content preferences correlate with food and drink sales, Pubtelly provides insights that allow managers to make data-informed decisions.
Whether it’s noting that certain sports boost high-margin drink sales or identifying which games bring in larger groups, this data helps managers better tailor promotions, optimize staffing, and strategically plan for peak times.
Focusing on Guest-Centered Content Delivery
By focusing exclusively on the guest experience with sports content, Pubtelly has developed unique insights into what drives engagement and sales in sports bars. As such, Pubtelly is more than just a screen management tool — it’s a platform that uses content to actively enhance guest satisfaction and support business goals.
We’re always looking for feedback and new ideas from industry professionals. How does content impact your guest experience, and what insights could help you make the most of sports entertainment?
Drop us a comment below or reach out to discuss how Pubtelly can work in your venue.
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